Trusted aftercare, built into every visit
Turn every prescribing or consulting visit into a lasting, income-generating relationship with your customers.
Loyal customers
Personalised aftercare gives customers a reason to keep coming back to you.
Repeat paid visits
Turns one consultation into a year of paid, ongoing care.
Safer care
Consistent safety-netting and the right questions, every time.
What is CONNECTPlus Pharmacy Aftercare?
It turns a single visit into twelve months of digital support, built around your customer and built into your business.
FOR THE CUSTOMER
Education about their condition and treatment, on their own phone.
FROM THE CUSTOMER
Their symptoms and experience, recorded at home between visits.
ABOUT THE CUSTOMER
A clear picture for the pharmacist, ready at the next consultation.
The journey and the benefit at every stage
One cycle. Four stages. More data and more loyalty every time it repeats.
Consult
AT THE PHARMACY
Pharmacist consults the customer, who leaves with guidance, their medication, and CONNECTPlus Pharmacy Aftercare.
Adds value and builds loyalty from visit one
Connect
ON THE APP
Customer gets education about their condition and treatment, plus safety-netting guidance.
Shows you're with them long term, and nothing's been missed
Collect
AT HOME
Patient records their symptoms and experience, and gets prompted to take medication, read articles, and book their next visit.
Real data builds, and brings them back at the right time
Continue
NEXT VISIT
Pharmacist reviews the data, adjusts the medication or intervention, and the cycle begins again.
Quicker, higher-value appointments, more precise every time
↻ Repeats every time: more data, more support, more loyalty.
Choose a condition. Pay per customer.
Start with one condition, add more as your business grows.
The more customers you support, the lower the cost per customer.
From £4 down to 75p a month for each customer.
CUSTOMERS
COST PER CUSTOMER
MONTHLY FEE
ANNUAL FEE (12 FOR 11)
Up to 20
£4.00
£80
£880
21 to 50
£2.20
£110
£1,210
51 to 100
£1.60
£160
£1,760
101 to 200
£1.25
£250
£2,750
201 to 400
£0.94
£375
£4,125
401 to 600
£0.75
£450
£4,950
600+
+75p each extra customer
£450 plus 75p per extra customer
11 × monthly fee
Prices are for each condition and are subject to VAT. Monthly subscription plans are reviewed six-monthly, and annual subscriptions annually.
Order nowAccelerate your growth.
Personalised digital aftercare drives more paid follow-ups and helps you build a prescribing and consulting business with income that lasts.
With CONNECTPlus Pharmacy Aftercare, every consultation comes with 12 months' support built in.
That means 12 months of ongoing, at-home support alongside face-to-face care, because real aftercare doesn't end when the appointment does.
Click the link or scan the QR code with your phone to find out:
How it works for two example conditions
How simple it is to use
How valuable it is for your customers and your business
Open it on your phone and it launches in the CONNECTPlus app, which you can download if you don't have it yet.
Proven and trusted
Trusted by the NHS since 2015, live in 30+ organisations
Meets every UK health data and security standard
50% reduction in patient education time in live NHS studies
Security tested
Data protected
NHS App single sign-on
DTAC, Cyber Essentials Plus, DCB 0129
At HCI we transform pathways of care using digital information to educate and empower patients and to improve their care. We do this using our CONNECTPlus app, the only app that allows patients to manage all their conditions in one place, and the Health and Care Video Library, over 1,200 videos that support patients by educating them about their condition and treatment pathways.
We work with over 30 NHS organisations, and we're now bringing CONNECTPlus to community pharmacy.
Get in touch
Turn single prescribing and consulting visits into income-generating, long-term customer relationships with CONNECTPlus Pharmacy Aftercare.
Order now