About HCI
HCI is an award-winning digital health innovator that enables the NHS to reduce demand, waiting lists and backlogs.
We achieve this by giving patients the information and support they need to confidently manage their care at home.
Our CONNECTPlus platform and our comprehensive library of over 1,000 patient-centric Health and Care Video Library, deliver a significant return on investment for our customers and accelerate the shift to digital healthcare.
We use information in three ways:
- Information FOR patients: Education and support to help patients manage all their conditions at home.
- Information FROM patients: Supporting remote care and gathering data through surveys and digital tools.
- Information ABOUT patients: Enabling decision-making by clinicians to support remote care, triage and population health management.
We support:
- Elective recovery to improve system efficiency, operational performance, for example:
- Surgical prehab and rehab, waiting well, pre-operative assessment, post-operative care and support
- Self-management to improve and empower patients’ self-management of their health condition for long-term conditions, for example:
- Education and therapy support for chronic conditions such as HF, Diabetes, COPD
- Remote care by moving diagnostics and/or treatment into the community, for example:
- Medicines management and prescribing for newly diagnosed patients, patient education, PIFU, pulmonary rehab, surgical prehab and rehab, diabetic foot management, diabetes education.
- Virtual wards, clinics and remote monitoring following acute episodes and for long-term conditions, for example:
- Remote monitoring of patients, pre-clinical intervention, monitoring deterioration, PIFU, virtual wards forHF/stroke/respiratory/frailty.
This results in better health, reduced demand and increased productivity:
- Improving the quality of care and patients’ quality of life
- Reducing the costs and demand on the health system
- Increasing productivity in clinical and admin teams
- Increasing capacity in order to create space to focus on people in greatest need
- Improving clinician’s work experience
As a result of the impact we have made we have won multiple awards:
- Building Better Healthcare Best Patient Centred Software
- HSJ Shortlisted with TSD Driving Efficiency through Technology
- Nursing Times Awards Shortlisted Managing Long term Conditions
- Digital Rheumatology Network New Digital Solutions
- Health Tech Digital Best Solution to Manage Chronic Disease and Best mHealth Application
- Patient Experience Network Runners Up Innovative use of Technology, Social and Digital Media
- HTN Health Tech Awards Digital Pathway and Workflow Optimisation
Find out more about the impact we make here.
Meet some of the team who make things happen...
Script Writers
Rob Mann
Dr Sophie Kenyon
Emma Cockcroft
Dr Celly Weegnaar
Felicity Ellsworth
It’s both the most challenging and rewarding business that I have been involved in. Challenging because we are creating a new approach and trying to launch it at a difficult time for the NHS, and rewarding because we can see the difference it is making to the demand and capacity in the health system, and every day we experience the improvement it makes to people’s lives.
I enjoy knowing that we are creating tools and resources for people who really need them and benefit from us doing so! My role here doesn’t feel so much like a job, more of a rewarding challenge that is ever shifting in it’s scope.
This company has a very positive working environment and there’s always room for learning new skills. Flexible working plus supportive and enthusiastic teams make the job even better.
Key highlights for me include our quarterly meetings and charitable fundraisers that bring everyone together and raise money for a good cause.
It’s great to be part of a team that’s passionate about making digital improvements in healthcare. We are all dedicated to making a real difference and we always find a way of making things work. We won’t stop until we come up with a solution, and we learn a lot along the way.
We’re all skilled in our own fields, and HCI brings all of us together to make positive things happen in healthcare.