Intervention: 'Having an Angiogram' video is just one of over 500 videos included in the online library created by Health and Care Videos (see the full library here on Torbay and South Devon NHS Foundation Trust website)
Implementation: HCI's implementation team worked closely with the department to help redesign the pathway of care to include video interventions at the right time and place. On appointment letters patients were given a link to the video with the option to watch it at home or come in for a face to face consultation.
Impact: 22% opted to watch the video at home
Of those opting for a consultation, group clinics (10 people) replaced one-to-ones and the video was played followed by a Q&A session.
Impact: 85% of staff time saved per week
This level of impact has been replicated across cardiology and many more specialties including podiatry, maternity, physiotherapy, endoscopy and urology at this and other UK Trusts.
About Health and Care Videos
Prior to HCI we were known as Health and Care Videos and predominantly produced video content to support pathways of care. Health and Care Videos still exists under the HCI banner and further information on our video production work can be accessed on the HCV website.