EIDO Healthcare enhancing the informed consent pathway


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EIDO Healthcare forms digital collaboration with HCI to further enhance the informed consent pathway


EIDO Healthcare and HCI are pleased to announce a new partnership that builds on each organisation's shared experience and knowledge in developing digital solutions, to improve patient education and engagement.

EIDO Healthcare has been providing its procedure information documents to hospitals for over 20 years, to support patients in making informed, joint decisions about their treatment.

In use by over 65% of acute NHS hospitals and 85% of acute private hospitals, EIDO’s solutions enhance patient experience, improve clinical workflow and protect organisational and clinical reputations.

EIDO is now deploying its digital informed consent solution, allowing patients to engage with procedure-specific content at home, and facilitating a “home to hospital” paperless informed consent process.

HCI is also highly experienced in developing digital solutions such as health information videos and libraries and a multiple conditions app that engage with patients and clinicians to improve experience, save clinical time and support the remote delivery of consistent and assured health information.

The new collaboration will see EIDO’s digital consent platform drawing upon HCI’s full library of over 800 clinically-assured health information videos, to help patients better understand their procedure, reduce anxiety, facilitate shared decision making, and reduce the risks of litigation.

EIDO Healthcare Director of Partnerships, Phil Evans, comments “We have recognised for some time that, whilst our written content is simply incomparable for informed consent, there is always room to improve the patient experience. We are confident that partnering with HCI to create a “best-of-breed” approach will deliver a more engaging patient experience, by ensuring the patient is provided with the best available content at the right time. This will also benefit busy clinical staff by reducing questions and patient confusion, and ultimately facilitate a more focused, defensible informed consent pathway.”

HCI Director, Ellen Jenkins says “We’re excited to be working with EIDO, combining our solutions to deliver peace of mind to even more patients and clinicians across the UK. We know that video is a powerful and effective tool in conveying all the information a patient needs to support the shared decision-making process and providing consent. Not only does it offer a standardised approach, ensuring consistent information is provided to each patient, it is also often found to be a much more engaging and accessible medium than text heavy documents, that can be easily returned to, re-watched and shared as required.”

For more information about EIDO visit www.eidohealthcare.com

EIDO Healthcare and HCI will both be represented at this year’s Healthcare Excellence Through Technology (HETT) show, from 28th – 29th September at ExCel London. Visit stand F14 to discover more.