Patient Initiated Follow Up

Empowering patients with information and interactive tools

HCI Case Study Thumb (73).png

The Challenge

  • Growing waiting lists and times
  • More people with multiple conditions
  • Patients being seen unnecessarily
  • Patient anxiety and frustration
  • Services unable to respond to urgent needs

The right people are not being seen at the right time

The Solution

Patient enablement & empowerment

  • Enable patients to self-care at home
  • Provide remote monitoring solutions
  • Give patients the power to make decisions
  • Create time and space to be more responsive
  • Right patients, right HCPs at the right time


The role of CONNECTPlus

  • Accessible 24/7 information across multiple conditions
  • FAQs to answer common issues
  • Remote monitoring tools for clinicians to monitor progress
  • Data to support self-care & improved decision making
  • Localisation for easy contact with clinical teams

Conditions live: Bronchiectasis, Heart Failure, Type 1 Diabetes, Rheumatology, MS, Stroke, Oncology, IBS

CONNECTPlus Impact

  • Reductions in appointments and calls
  • HCPs focused on the patients most in need
  • Improved caseload management
  • Reduced Did Not Attends (DNAs|)
  • Improved patient satisfaction
  • Time and cost savings for patients

Also see .....

Admission Avoidance
Admission Avoidance

Targeted quality information and remote monitoring to prevent admission

Reducing the Backlog
Reducing the Backlog

Quality information and remote monitoring for accelerated discharge and recovery

Waiting Well
Waiting Well

Provision of quality information and health trackers to empower patients whilst waiting