Patient Initiated Follow Up
Empowering patients with information and interactive tools
![HCI Case Study Thumb (73).png](https://hci-digital.s3.amazonaws.com/images/HCI_Case_Study_Thumb_73.width-800.png)
The Challenge
- Growing waiting lists and times
- More people with multiple conditions
- Patients being seen unnecessarily
- Patient anxiety and frustration
- Services unable to respond to urgent needs
The right people are not being seen at the right time
The Solution
Patient enablement & empowerment
- Enable patients to self-care at home
- Provide remote monitoring solutions
- Give patients the power to make decisions
- Create time and space to be more responsive
- Right patients, right HCPs at the right time
![diabetespharm-1.png](https://hci-digital.s3.amazonaws.com/images/diabetespharm-1024.width-800.png)
![multiplepharm.png](https://hci-digital.s3.amazonaws.com/images/multiplepharm.width-800.png)
The role of CONNECTPlus
- Accessible 24/7 information across multiple conditions
- FAQs to answer common issues
- Remote monitoring tools for clinicians to monitor progress
- Data to support self-care & improved decision making
- Localisation for easy contact with clinical teams
Conditions live: Bronchiectasis, Heart Failure, Type 1 Diabetes, Rheumatology, MS, Stroke, Oncology, IBS
CONNECTPlus Impact
- Reductions in appointments and calls
- HCPs focused on the patients most in need
- Improved caseload management
- Reduced Did Not Attends (DNAs|)
- Improved patient satisfaction
- Time and cost savings for patients
Also see .....
![Admission Avoidance](https://hci-digital.s3.amazonaws.com/images/Test2.width-500.png)
Admission Avoidance
Targeted quality information and remote monitoring to prevent admission
![Reducing the Backlog](https://hci-digital.s3.amazonaws.com/images/HCI_Case_Study_Thumb_79.width-500.png)
Reducing the Backlog
Quality information and remote monitoring for accelerated discharge and recovery
![Waiting Well](https://hci-digital.s3.amazonaws.com/images/HCI_Case_Study_Thumb_74.width-500.png)
Waiting Well
Provision of quality information and health trackers to empower patients whilst waiting