CONNECTPlus Pharmacy Aftercare

Trusted aftercare, built into every visit.

Turn every prescribing or consulting visit into a lasting, income-generating relationship with your customers.

Loyal customers
Personalised aftercare gives your customers a reason to keep coming back to you and not your competition.
Repeat paid visits
Turns a single transaction into a year of paid, ongoing care and consultations.
Safer care
Consistent safety netting and support, and better information from customers at every consultation.
More efficient care
The right information at the right time, saves time and reduces costs.
CONNECTPlus Pharmacy Aftercare app showing a Menopause aftercare screen and the What is menopause video screen

What is CONNECTPlus Pharmacy Aftercare?

An app for your customers, for their condition, that turns a single visit into 12 months of digital support and repeating income.

For the customer
Education about their condition and treatment, on their own phone.
From the customer
Their symptoms and experience, recorded at home between visits.
About the customer
A clear picture for the pharmacist, ready at the next consultation.

The journey and the benefit at every stage

One cycle. Four stages. More data and more loyalty every time it repeats.

1
Consult
At the pharmacy

Pharmacist consults the customer, who leaves with guidance, their medication, and CONNECTPlus Pharmacy Aftercare.

Adds value and builds loyalty from visit one
2
Connect
On the app

Customer gets education about their condition and treatment, plus safety-netting guidance.

Shows you're with them long term, and nothing's been missed
3
Collect
At home

Patient records their symptoms and experience, and gets prompted to take medication, read articles, and book their next visit.

Real data builds, and brings them back at the right time
4
Continue
Next visit

Pharmacist reviews the data, adjusts the medication or intervention, and the cycle begins again.

Quicker, higher-value appointments, more precise every time
Repeats every time: more data, more support, more loyalty.

Accelerate your growth and profits.

Personalised digital aftercare drives more paid follow-ups and helps you build a prescribing and consulting business with income that lasts, for a small cost for each customer.

Conditions available today
Menopause
Headache
Weight management: Mounjaro
Weight management: Wegovy
More conditions are being added all the time
Standard price
£4 per customer / month
£48 for each customer payable annually in advance.
Launch offer
Live before 31 December 2026
£2 per customer / month
£24 for each customer payable annually in advance.

No upfront cost. No payment until your first customer comes on board. Get set up now, ready to go.

The price is for each customer for 12 months access to CONNECTPlus Pharmacy Aftercare for all conditions. Monthly invoices are based on live customers at month end, payable within 7 days. Plus VAT.

Order now

Proven and trusted

  • Trusted by the NHS since 2015, live in 30+ organisations
  • Meets every UK health data and security standard
Mid Cheshire Hospitals NHS Foundation Trust
NHS Herefordshire and Worcestershire
NHS Norfolk and Suffolk Integrated Care Board
Torbay and South Devon NHS Foundation Trust
Sheffield Teaching Hospitals NHS Foundation Trust
Sunderland Health and Wellness Hub
Gloucestershire Health and Care NHS Foundation Trust
NHS Lancashire and South Cumbria Integrated Care Board
Somerset NHS Foundation Trust
HCRG Care Group
NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board
Mersey Care NHS Foundation Trust
Blackpool Teaching Hospitals NHS Foundation Trust
Royal Cornwall Hospitals NHS Trust
NHS Dorset
The Queen Elizabeth Hospital King’s Lynn NHS Foundation Trust
Legal & General
Women’s Health Lincolnshire
Security tested Data protected NHS App single sign-on DTAC, Cyber Essentials Plus, DCB 0129
87%
Completed a fully digital pathway
18%
Lower non-elective costs
85% v 79%
Better bowel preparation
25%
Shorter appointment time
40%+
Fewer helpline calls

“I saw the ‘Looking after your family’ video on Facebook, and I went to the pharmacist instead of bothering my GP, and they really helped. Thank you.”

A patient, after watching an HCI video

At HCI we transform pathways of care using digital information to educate and empower patients and to improve their care. We do this using our CONNECTPlus app, the only app that allows patients to manage all their conditions in one place, and the Health and Care Video Library, over 1,200 videos that support patients by educating them about their condition and treatment pathways.

We work with over 30 NHS organisations, and we're now bringing CONNECTPlus to community pharmacy.

Get in touch

Turn single prescribing and consulting visits into income-generating, long-term customer relationships with CONNECTPlus Pharmacy Aftercare.

Order now Email info@hci.digital